Purchasing Policy

1. Orders; maximum quantities

    Placement of an order does not constitute acceptance of your order by RehtomLifestyle. we may require additional information, and all orders are subject to product availability. We do not authorize the purchase of our products for resale purposes. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors or that may otherwise appear fraudulent. To enforce this policy, we may, in our sole discretion, limit or cancel orders and/or quantities purchased per person, per household or per order. Additionally, we may cancel orders without notice due to insufficient supply, your noncompliance with offer terms, lack of bank authorization, system error, if your IP address is linked to a non-U.S. country, your use of a non-U.S. credit card, inability to verify your shipping address, any unforeseen problems, or for any other reason in RehtomLifestyle’s sole discretion.

    There is a maximum quantity of 5 of any one item number per customer, per order. this restriction may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. if you have additional questions about your order, please contact us through our contact us form.

    2. Order processing & tracking

      It is our goal to process and ship your order as quickly as possible. standard orders are typically processed within 5-7 business days from the time of purchase. Orders placed on Saturdays, Sundays and holidays will be processed the following business day. Please allow 5-10 business days for standard shipping.

      To track an order already placed, refer to your tracking number or contact us through our contact page.

      3. Returns

      While we hope that you are always satisfied with your RehtomLifestyle purchase, we understand that you may wish to return a product. if you would like to return your product, please review the information below:

      • Products returned must be ordered directly from RehtomLifestyle.com.
      • We are unable to process returns or exchanges for any product purchased from one of our retail partners. All items purchased through our retailers must be returned to the retailer from which the product was purchased in accordance with their return policies.
      • Products must be returned within 60 days of purchase. Any items returned beyond this time frame will not be refunded, credited or returned.
      • All shipping costs for returned items are the responsibility of the customer. Please send your returns via a traceable shipping method and insure the package for the cost of the items.
      • Original shipping and handling charges are non-refundable.
      • RehtomLifestyle is not responsible for lost or damaged shipments.
      • Purchases from RehtomLifestyle are subject to the terms of use, purchase policies and privacy policy which can be found on the RehtomLifestyle home page.
      •  If your return contains items from more than one order, the items must be returned with their corresponding packing slip
      • If the order you are returning contains a gift,  you must return the gift to receive a refund. This includes purchases that qualified for gift with purchase.